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Join date: Oct 19, 2023
About
Over the past 25 years I have worked with a range of clients in the corporate and education sectors.
Posts (2)
Mar 26, 2025 ∙ 1 min
“That’s not what I wanted!” - Managing complaints
Catherine Jane Kirk shares her knowledge and expertise on the art of managing customer complaints...
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Apr 5, 2022 ∙ 1 min
"How Can I Help You?" - Putting customers at the heart of your business
Let’s take a familiar analogy, that of creating a bouquet, to explore some key steps that will support you to engage, serve & keep customers
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Catherine Jane Kirk
Writer
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