With the world full of uncertainty, it's never been more important to keep your customers returning, especially in the quiet times.
Creating boomerang customers focuses on how to improve the experience for both customers and staff, so here are 10 top tips to creating a boomerang customer in your business.
Boomerang customers: the ones that keep coming back!
1. Seeing eye to eye
Brief and timely eye contact can be a powerful way to make our customers feel valued and listened to. The beginning and end of the transaction are great opportunities to do this, as the customer will remember how they felt when they entered and left the shop.
