When a grievance occurs, a good policy can be the difference between a tribunal and successful resolution. But what should you include in it? And how can you execute it effectively?
Here’s everything you need to know.
What is a grievance policy?
It’s a document that determines what your business procedure is in the event of an employee complaint.
The purpose of it is to inform everyone how employee grievances will be dealt with. And, you’re legally required to have one and share it with your staff.
An employee can raise a grievance on a range of matters, including:
Discrimination
Health & safety
Conflict
Employment conditions
Breaches of policy
However, in more severe cases, such as gross misconduct or discrimination, you may need to refer to different policies.
For more business templates like this, check out our Template Library.
What should a grievance policy contain?
There are a few key clauses that you should always include. These are:
