“That’s not what I wanted!” - Managing complaints
Catherine Jane Kirk shares her knowledge and expertise on the art of managing customer complaints...
Catherine Jane Kirk
6 days ago1 min read
Phalaenopsis – Everyone’s Favourite Orchid featuring Floristry Tips from Su Whale
Su Whale praises this perennial favourite and suggests how best to display and sell Phalaenopsis.
Su Whale
Mar 212 min read
Mother’s Day - How to Make Your Plants the Perfect Pick-Me-Ups
It’s always encouraging to see young children choosing something for their mum on Mother’s Day, and plants are ideal gifts – why? Well,...
Su Whale
Mar 182 min read
Mother’s Day? Child’s Play!
Make the most of Mother's Day sales by creating a range for young children with money to spend.
Su Whale
Mar 172 min read
Miniature Roses featuring Floristry Tips from Su Whale
Petite and delicate, Miniature roses are perfect tiny replicas of their garden cousins and, it could be said, no Mother’s Day plant...
Su Whale
Mar 142 min read
Houseplants for Mother’s Day
Su Whale suggests which houseplants could be best sellers for Mother's Day this year.
Su Whale
Mar 142 min read
Mother's Day: Planning for Success
While we all hope for a trouble-free Mother’s Day weekend, it can’t be guaranteed, so here's how to plan ahead for a successful day.
Jackie Whittaker
Mar 33 min read
Mother's Day Inspiration
Embrace pink for Mother's Day and get inspired to create your own tempting bouquets and arrangements.
Jackie Whittaker
Feb 271 min read
Getting Organised for Mother's Day
Follow Su Whale's tips for a successful and hopefully, stress-free Mother’s Day.
Su Whale
Feb 272 min read
How to Streamline Mother’s Day in Tough Trading Times
Invaluable advice from Karen Barnes to help you have a successful Mother's Day.
Karen Barnes
Feb 275 min read
Pocket Money Presents for Mother's Day
Su Whale gets creative with suggestions for affordable floral gifts for Mother's Day.
Su Whale
Feb 272 min read
How to hire temporary employees and seasonal staff
with Mother's Day around the corner, hiring temporary staff may be the only option to keep your business fully functional.
Federation of Small Businesses
Feb 610 min read
Stress Toolkit & Mental Health Policy
Some stress at work is unavoidable.
But, if it gets too much, it can have a massive impact on wellbeing,
Croner
Jan 306 min read
Handling Customer Complaints
Take back control and help turn a negative situation into a positive customer experience with our 10 steps to successful...
Jackie Whittaker
Jan 163 min read
Tips for Peak Success - Planning is Key
Set yourself up for peak success with our top tips and best practices...
Nicole Moore
Jan 143 min read
