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Terms and Conditions (26 June 2024)

Welcome to the Interflora Floristry Trade Club Site www.floristrytradeclub.co.uk.  These terms and conditions (the "Terms and Conditions") are the terms and conditions upon which Interflora British Unit ("Interflora, We or Us") make the Interflora Floristry Trade Club Site (the “Site”) available to you and any of the Services which are accessible on or via the Site (the "Interflora Florist Trade Club Service").  


Definitions

“Floristry Trade Club” means the Interflora Floristry Trade Club, accessible via the Site www.floristrytradeclub.co.uk

“Personal Information” means the information you provide/We collect when using this Site as detailed in our Privacy Policy 

“Services” means any products, services, subscriptions, training courses, event tickets offered on the Floristry Trade Club Site at www.floristrytradeclub.co.uk

“Service Provider” means either Interflora, or Interflora’s 3rd party supplier of the services being subscribed to

“Site” means www.floristrytradeclub.co.uk

“Subscriber(s)” means anyone who subscribes to the Floristry Trade Club via the Site www.floristrytradeclub.co.uk

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About these terms and conditions

1.    By using the Site, you confirm that you accept these Terms and Conditions and that you agree to comply with them. 

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2.    These terms and conditions apply regardless of whatever device you use (including, but not limited to, desktop, laptop, mobile web browser or mobile phone) to access our Site.

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3.    We reserve the right to change these Terms and Conditions at any time and therefore recommend that you check these Terms and Conditions periodically when using our Site.

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4.    Please note that some areas of the Site are restricted to Subscribers, for more information see section titled Subscription to Floristry Trade Club. 

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5.    You must be 18 to purchase Services from this Site.

Subscription to Floristry Trade Club

6.    We offer the following Subscriptions:

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Corporate Subscription:

  • Price on application 

  • Minimum 12 month subscription period

  • Payable via invoice on 30 day payment terms 

  • Cancellation with 30 days’ notice by emailing floristrytradeclub@interflora.co.uk 

 

Business Subscription:

  • £30 per month (£360 p/y) or full year upfront and get 2 months free (£300 p/y) 

  • 30 day free trial applies to pay monthly plan only

  • Payable via Direct Debit via Wix payment

  • Cancellation with 30 days’ notice by emailing floristrytradeclub@interflora.co.uk 

  • Access to Club Perks 

  • Free listings on all types of Community Noticeboard advert types 
     

Individual Subscription:

  • £5 per month (£60 p/y) or full year upfront and get 2 months free (£50 p/y) 

  • 30 day free trial applies to pay monthly plan only

  • Payable via Direct Debit via Wix payment

  • Cancellation at any time online at www.floristrytradeclub.co.uk

  • Access to Club Perks 

  • Free listings on limited Community Noticeboard advert types

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Email Subscription:

  • Free of charge

  • Cancellation at any time online at www.floristrytradeclub.co.uk

  • Free listings on limited Community Noticeboard advert types

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7.    30 day free trial applies to all pay monthly Individual and Business Subscriptions. You will receive your first 30 days free and the monthly charge will commence the day after the free trial ends, at which point the payment method provided will be charged in accordance with the Payment for Services and Subscriptions section below.

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8.     Subscription prices quoted are VAT inclusive.

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9.    Subscription purchases are subject to a 14 day cooling off period, commencing from the date you submit your request to subscribe.  If you wish to cancel your subscription within the cooling off period, please contact floristrytradeclub@interflora.co.uk

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10.    If you would like to see more details and subscribe, please see our Floristry Trade Membership Options.

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11.    By purchasing a Subscription, you will be set up with an account to access content available to your Subscription type and you agree that you will not:

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  • Share your account details with anyone

  • Reproduce any of the information received as part of your Subscription

  • Post any inappropriate, inaccurate, or offensive content to any subscriber forums or discussions

  • Use a false name or contact details, not impersonate another person when subscribing

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12.    You must notify us immediately if you become aware of any unauthorised use of your account by others via email at floristrytradeclub@interflora.co.uk.

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13.    We reserve the right to suspend or cancel your Subscription immediately and without notice in the following circumstances:

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  • If We believe that you have not complied with these terms and conditions

  • If you default on payment for your Subscription

  • If it is considered that you have abused your Subscription

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14.    In the event of any default on payment, you will retain access for 14 days, unless it is your first Subscription payment following a free trial. If payment is not received within 14 days the Subscription will be cancelled. We reserve the right to:
 

  • Retry the failed payment method every 24 hours throughout the 14 day period; and

  • Send your details to third party debt collectors

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15.   If you are a Business or Individual subscriber, you will have access to Club Perks. Club Perks is managed and run for Interflora Floristry Trade Club (a service provided by Interflora British Unit) by a third party. If you choose to redeem an offer/create an account with the third party operating Club Perks, any data provided will be subject to the third parties Privacy Policy. 

Ordering

16.    You will be given clear instructions how to order, and you will be required to provide us or the Service Provider with your complete Personal Details, including, name, shop address, including post code, email address and telephone contact number (landline or mobile). 

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17.    Via this Site you can subscribe to Services offered by Interflora or via Interflora’s carefully selected third party providers.

 

18.    Orders placed on the Site for Services will either be placed directly with Interflora or with the Service Provider.

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19.    You will be granted access to list items on the community noticeboard on the Site. By using the Community                         Noticeboard, you agree to comply with our Listing Rules.

Payment for Services and Subscriptions

20.    Wix Payment accepts payment via debit or credit card from all major brands:  Visa, Mastercard, American Express, Discover, Diners, CUP, JCB and Maestro via Wix Payment.
 

21.    Your payment for any Service will be taken via Wix Payment and therefore subject to Wix Payment Terms of Service, and your payment will be processed by Adyen N.V. or by Stripe Inc. and therefore subject to Adyen’s Processor Terms & Conditions or Stripe’s Account Agreement.  
 

22.    The Wix Payment Terms of Service, Adyen’s Processor Terms & Conditions and Stripe’s Account Agreement may be updated from time to time, so We suggest you review these periodically.  Amendments and modifications to these Payment Terms and Payment Processor’s Terms and Agreement will be deemed effective once posted online, unless otherwise noted.  Your continued use of our Site following any modifications to the aforementioned terms and agreements constitutes your acceptance of the modified terms.  
 

23.   By clicking on the ‘Buy Now’ button  at the end of the order process, you are consenting to be bound by our Terms and Conditions contained in these terms and conditions and appearing anywhere on the Site.
 

24.   Submitting your order is subject to acceptance either by Us or by the Service provider.  We, or the Service provider, will send an email confirmation, to the email address you provide, to acknowledge your order.  We, nor the Service provider, will consider ourselves bound by a contract with you until the email confirmation has been issued.
 

Cancellation / Amendment

25.   If for any reason you wish to change or cancel your order for Services, please contact Interflora via email floristrytradeclub@interflora.co.uk  or the Service Provider, as appropriate.  
 

26.    Please provide the following information to enable your order to be cancelled:

•    Email address
•    Order Number(s)
•    Your name

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27.    If you ordered via the Service Provider, please contact them via the contact details provided on the Order Confirmation email you received from them.
 

28.    You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are not reimbursed by the card issuer in such circumstances.

Privacy & Use of Your Personal Information

29.   Your use of this Site means you consent to the use of your Personal Information and we will use your Personal Information as detailed in our Privacy Policy. 

Disclaimer

30.   We accept liability for death or personal injury arising from our negligence.
 

31.   We exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if We have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access the Site and/or the Interflora Service, whether arising in contract, tort (including negligence), under statute or otherwise PROVIDED THAT nothing contained in these Terms and Conditions affects or will affect your rights in relation to the quality, fitness or description of the Services supplied.

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32.   We shall not be liable for any delay or inability to perform our obligations to you if such delay is due to any cause whatsoever beyond our reasonable control.

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33.   Interflora and our selected Service providers understand that We are under a legal duty to supply Services that are in accordance with the contract.

Intellectual Property

34.   All other rights, including copyright, in this Site are owned by Interflora British Unit. Any use of this Site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Interflora British Unit. You may not modify, distribute, or repost something on this Site for any purpose.  
 

35.   Any content which is available for you to download will be clearly marked as being available for you to download and use. 

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Our Trade Marks

36.   The word mark 'Interflora' is a registered trademark owned by Interflora, Inc. in the United States. The Mercury Emblem is also a registered trademark owned by FTD, Inc. in the United States. These trademarks protect Interflora's identity as the world's most trusted brand for flower and gift delivery. Interflora British Unit has licences to use both trademarks and for Interflora Network florists to also use the trademarks. We are very proactive in protecting our famous brand and We actively monitor use of the trademarks by third parties. 
 

37.   The Interflora and Mercury Man trademarks cannot be used by a third party unless permission has been granted by Interflora.  Any authorised use of the Marks must be in accordance with trademark usage guidelines as issued by Interflora and as may be amended from time to time. 

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General

38.   Whilst We use all reasonable endeavours to ensure the Site is fully operational and error-free, We cannot guarantee this and therefore accept no responsibility for any defects and/or interruption of the Site and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the Site impossible or impractical.
 

39.   You are responsible for ensuring that anyone who accesses our Site through your internet connection is made aware of these Terms and Conditions and any other Terms and Conditions as may be applicable to them, and that they comply with them.

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40.   All Services promoted on the Site (as may be varied from time to time) are available throughout the UK, Channel Islands, Republic of Ireland and Isle of Man, unless otherwise state.

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41.   We reserve the right to suspend, restrict or terminate access to the Site for any reason at any time.

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42.   These Terms and Conditions shall be deemed to include all other notices, policies, disclaimers, and other terms contained in the Site, provided that in the event of a conflict between any such other notices, policies, disclaimers and other terms, these Terms and Conditions shall prevail. If any of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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43.   We shall ensure that We comply with the requirement of all applicable data protection, privacy and consumer legislation including, without limitation, the Data Protection Act 2018, the General Data Protection Regulation (EU) 2016/679 and other applicable data protection legislations (as replaced, modified, or re-enacted from time to time). We shall only use personal data received from you for the purpose of fulfilling our obligations under these Terms and Conditions and as stated in our Privacy Policy and Wix’s Privacy Policy.

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44.   A person who is not a party to the agreement between you and Us has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the Terms and Conditions, but this does not affect any right or remedy which exists apart from that act.

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45.   In respect of fraudulent misrepresentation, this agreement (including any documents and instruments referred to herein) supersedes all prior representations, arrangements, understandings, and agreements between you and us (whether written or oral) and sets forth the entire agreement and understanding between you and us relating to the subject matter hereof.

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46.   Your purchase will be deemed to have occurred in the UK, unless otherwise stated.  These Terms and Conditions shall be governed by and constructed in accordance with English Law and the parties agree to submit to the exclusive jurisdiction of the English courts.

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47.  The Site may contain links to websites owned and operated by third parties.  Access to any third party website is at your own risk, and you acknowledge and understand that linked third party websites may contain terms and privacy policies that are different from ours. We are not responsible for such provisions, and expressly disclaim any liability for them.

Listing Rules: Floristry Trade Club 

Florist Trade Club members who have signed up for an Email, Corporate, Business or Individual Subscriptions are granted access to list items on the Community Noticeboard on the Site. By creating a listing, you  are required to comply with these Listing Rules when you use the Service. 


Please note that these Listing Rules are a part of our https://www.floristrytradeclub.co.uk/terms-and-conditions on the Community Noticeboard, you are agreeing to these rules and our Terms & Conditions, you are agreeing to these rules and our Terms & Conditions.


Capitalised terms used but not defined in these Listing Rules will have the meanings assigned to them by the Terms and Conditions.

Listing Rules

PRICES FOR LISTINGS

Some listings are free to post, depending on your Subscription type. 

For listings where a charge is applied, we will send through a secure payment link once we have approved your listing. 

We provide this Community Notice board solely as a platform for you to advertise your listing. We, under no circumstances, will be held responsible for any damages or losses suffered by you or a potential buyer. 

ALLOWED PURPOSES

All listings are subject to approval. Listings will be reviewed by Us and We reserve the right to deny or remove a listing at any time. 


All listings must not violate the rights of any third party (including any intellectual property rights) and must not violate applicable law or regulation. 


You are permitted to creating a listing for the following purposes:
•    Items for sale 
•    Items wanted 
•    Shops and businesses for sale
•    Job advertisements – staff available 
•    Job advertisements – staff wanted 
 
We reserve the right to redetermine what items are and aren’t allowed to be listed. If we discover that a listing violates our terms, we may remove the listing. If a listing if removed because it violates our terms after we have approved your initial listing request, a refund may be issued to you at our sole discretion.  

PROHIBITED ITEMS

You can only create a listing for the allowed purposes. The following items are strictly prohibited. Please note that the list is not exhaustive:

  • Illegal items: Any goods or materials in which the possession, trading, selling, posting, carriage or production is prohibited by any applicable law, rule or regulation. Such as:

    • Counterfeit items;

    • Items that infringe the Intellectual Property of third parties;

    • Items that promote or display violence discrimination, hatred, crime, terrorism;

    • Stolen items;

    • Weapons, including replica and airsoft;

    • Embargoed goods

    • Items that are otherwise prohibited by law or regulation.

 

  • Unsafe Items: Items that do not comply with hygiene standards (i.e. cosmetics), or may pose health or safety risks;

  • Recalled products that were recalled by manufactures for non-compliance or safety reasons;

  • Items with sharp edges or points that could cause a cut or puncture (i.e. scissors, wire)

  • Hazardous materials

  • Adult items

  • Alcohol

  • Animals/Animal Products/Animal traps

  • Artefacts and cave formations

  • BETA and OEM software

  • Bullion

  • Collectable Currency/ Replica coins and currency/ Virtual currency   

  • Electronically delivered items

  • Event Tickets

  • Fertiliser and pesticides  

  • Food

  • Jewellery

  • Lockpicking devices  

  • Lottery tickets  

  • Medical devices  

  • Military items   

  • Perfume  

  • Plants and seeds  

  • Police-related items  

  • Prescription and over-the-counter drugs  

  • Products with eligibility requirements  

  • Slot machines  

  • Social media and reviews manipulation  

  • Stamps  

  • Stocks and securities  

  • Titles  

  • Tobacco and e-cigarettes  

  • Travel  

  • Vehicle, parts and accessories  

  • Vouchers  

GENERAL:

  • You must have a current Email, Corporate, Business or Individual Subscription to be able to create a listing.

  • We oversee, administer and moderate this Community Noticeboard, however, We cannot be held accountable for accuracy, timeliness or completeness of the content on each listing.

  • You need to download and complete a listing template and email your listing to ftcnotices@interflora.co.uk. We will review your listing and, if it meets these Listing Rules, We will upload your listing to the Community Noticeboard.

  • All listings sent for review should include your name and email address registered with your subscription,  purpose for listing, advert title,  description, item condition, ,your contact details to be posted alongside your listing (name, contact email address and/or telephone number), location,  price, quantity available and photographs (up to 5 images).

  • Listings will be live on the site for 4 weeks from time of listing. After this time, it will removed from the Site.

  • If your listing sells or you wish to remove your listing before it is removed from the Site, you must contact us via email at ftcnotices@interflora.co.uk. Please note: No refunds will be issued if you remove your listing early.

  • By creating a listing, you acknowledge and consent to your contact details (name, contact email address and/or telephone number) to be posted alongside your listing. Please note: this Site is publicly accessible and We cannot be held liable for any misuse of your contact details.

  • By creating a listing, you acknowledge and consent to your listing being shared on our social media sites.

  • You are fully liable for any information contained in your listing  on the Community Noticeboard as well as for the items listed. You acknowledge and accept that you are fully responsible for your listing and all information supplied.

  • You are solely responsible for interactions that may occur with potential buyers and any disputes that may arise. We provide this Community Notice board solely as a platform for you to advertise your listing. Any sale/purchase or negotiation that may occur are solely between you and the buyer.

  • Any payments for listings sold will take place directly between you and the buyer. We will not enter into any communications regarding transactions and will not be held responsible for disputes that may arise.​​​

  • Discount/offers applied when applicable code is entered at checkout. Discount/offers only available on specific payment plans. Details of the discount/offers available will be outlined at point of code publication. After the discount/offer period ends, the full price subscription charge will apply and will be automatically charged to the payment details provided at sign up, until cancelled. Code cannot be used in conjunction with any other discount/offer. We reserve the right to withdraw any discount/offer at any time. Interflora Floristry Trade Club Site Terms and Conditions shall apply throughout the subscription period. The is non-transferrable, and no cash alternatives will be given.

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